Shipping & Delivery Policy
Last updated: November 09, 2026
Same-Day & Express Doorstep Delivery
Hum sunishchit karte hain ki aapke daily essentials aur grocery orders samay par surakshit deliver hon.1. Overview
AYM Shopping par hum aapke shopping experience ko seamless banane ke liye committed hain. Chahe aap daily grocery mangwa rahe hon, packaged food ya home utilities, hamara logistics network aapke orders ko fresh aur intact condition me aap tak pahunchata hai.
2. Delivery Options & Timelines
Aap apni suvidha ke anusaar delivery mode chun sakte hain:
| Delivery Type | Estimated Timeline | Details & Suitability |
|---|---|---|
| Express Local Delivery | Within 2 to 4 Hours | Local Marehra aur nearby catchment areas ke urgent orders aur fresh essentials ke liye. |
| Standard Home Delivery | Same Day / Next Day | Subah 2:00 PM se pehle place kiye gaye orders same-day deliver hote hain. Baaki orders next day schedule hote hain. |
| Self Pickup (Store Pickup) | Ready in 1 Hour | Order online karein aur bina kisi delivery charge ke hamare physical store counter se order pickup karein. |
3. Shipping & Delivery Charges
- Free Delivery: ₹499 ya usse adhik ke orders par delivery bilkul FREE hai.
- Standard Delivery Fee: ₹499 se kam ke orders par ek nominal fee (₹30 se ₹50, distance ke hisaab se) checkout ke waqt add hoti hai.
- Self Pickup: Sabhi pickup orders par Zero Delivery Charge rehta hai chahe order amount kitna bhi ho.
4. Scheduled Delivery Slots
Checkout karte waqt aap apni pasand ka convenient time slot select kar sakte hain:
5. Order Tracking & Delivery Handover
Order dispatch hote hi customer ko SMS aur WhatsApp par delivery agent details aur tracking confirmation mil jata hai. Delivery ke waqt suraksha sunishchit karne ke liye ek Delivery OTP manga ja sakta hai.
6. Customer Unavailability & Re-attempts
Agar delivery ke waqt customer available nahi hota ya phone nahi lagta, toh hamara rider maximum 2 baar delivery re-attempt karega. Agar order tab bhi deliver nahi hota, toh order store par return ho jayega aur re-delivery ke liye extra nominal charges lag sakte hain.
7. Shipping Support Desk
Kisi bhi order tracking, late delivery ya delivery boy query ke liye hamari team se sampark karein:
AYM Shopping Customer Helpdesk
Corporate Office: Mirhchi Road, Near Ambedkar Park, Maqbool Ganj, Marehra, District Etah – 207401, Uttar Pradesh, India
Official Email: info@aymshopping.co.in
WhatsApp / Call: +91 95571 50431 (9:00 AM – 9:00 PM)